About the vacancy

An immediate start is available for the right candidate to work in a fast paced but supportive environment whilst completing their Business Administration Apprenticeship, Level3. Early Break was originally established in 1994 as a specialist treatment, information and support service for children and young people who used drugs and/or alcohol

  • Maintain and operate filing and other record systems to meet service needs and work within organisational policies and procedures
  • Process post in an effective and timely manner and liaise with Support Services team in relation to this
  • To undertake reception duties and act as first point of contact for the service when dealing with clients and workers face to face or over the telephone
  • Produce and process all documentation resulting from client enquiries/conversations in an accurate and timely manner and ensure that the information passes to workers responsible for these activities
  • Develop and maintain all required skills, including a good working experience of relevant software tools and systems, to facilitate the efficient delivery of work activities
  • To prepare and minute agreed meetings as part of role across the service
  • Support the work of the Management Team where necessary, thereby enabling the team to improve its capability, to operate efficiently and to maximise its performance
  • Organise own work, typically within defined cycles of activity and to clear deadlines
  • Understand the theoretical model upon which the Early Break service is based and work within the person-centred approach in relationships with internal and external stakeholders
  • Provide the necessary administrative support to organise service events
  • Attend monthly Support Service meetings & monthly PDP meetings with Line Manager
  • Undertake any other duties as directed by, and negotiated with, the Area Manager/Line Manager

You will receive the following training:

  • Business Admin Level 3 Standard
  • College attendance is required monthly 

What skills are we looking for?

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

Qualifications

  • Essential : English (GCSE or equivalent - C/4 or above)
  • Essential : Maths (GCSE or equivalent - C/4 or above)

Outcome

There may be an opportunity for employment and career progression upon successful completion of the apprenticeship. 

The starting salary is £19,047.60 for 37 hours Monday – Friday 9am – 5pm.

The apprenticeship will run for 18 Months, starting on Monday, October 24 2022. Applications close on Friday, October 14 2022.

About the employer

Early Break was originally established in 1994 as a specialist treatment, information and support service for children and young people who used drugs and/or alcohol. Since then however we have continued to develop and evolve and now offer a wide range of services across several geographical areas in the North West. Our practice is rooted in person-centred theory reflected in our values and relationships. In addition to our core offers of Substance Misuse, Outreach, our Holding Families/HF+ programmes, accredited Training and Resources and a specialist integrated Substance Misuse/Sexual Health service (Oldham), we also offer Holistic Therapies, Emotional Health & Wellbeing groups, Mindfulness sessions, specialist Bereavement & Loss Counselling, a ‘Fresh Start’ anti-bullying project, transitional support through ‘Closing the Gap’ and much more.

We are based at ANNARA HOUSE, 7-11 BURY ROAD, RADCLIFFE, MANCHESTER, M26 2UG