Customer Service/ Receptionist Apprentice Vacancy

About the employer

ICE Postgraduate Dental Institute and Hospital is an evidence-based provider of dental education for dentists, dental nurses and medical specialists. As a dental hospital, ICE also offers specialist treatments to patients including implants, prosthodontics, orthodontics and endodontics

About the vacancy

Immediate start has arisen with an exciting opportunity for an apprentice to join our busy dental hospital. We are looking for a receptionist apprentice for an exciting role working within the team.

• General everyday admin tasks
• Answering the phone internal and external
• Taking bookings and checking in and out for appointments
• Sending and receiving of emails
• Liaising with other parties
• Taking payments
• Organisation skills

You will receive the following training:

• Customer Service Practitioner Level 2 Apprenticeship Standard
• This qualification requires college attendance one day a month.

What skills are we looking for?

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Physical fitness

Qualifications

• Essential : English (GCSE - C/4 or above or equivalent)
• Essential : Maths (GCSE - C/4 or above or equivalent)

Outcome

• On completion of the apprenticeship there may be a permanent position