Customer Service Apprentice Vacancy

About the employer

We are a specialist commercial estate agent acting on behalf of business owners who, for varied reasons, wish to sell their business. We deliver a bespoke service for a wide variety of clients ranging from the retail sector, day nurseries and large multi-million-pound enterprises.

The employer is looking to access the government incentive for recruiting apprentices aged 16-18.

About the vacancy

Blacks Business Brokers are looking to recruit a Customer Service Apprentice to join their team. This is an excellent opportunity for school leavers to gain valuable hands-on experience, receive professional training and develop the skills needed for a succcessful career in customer service.

• Launching new businesses on to the market
• Inputting client’s details and updating client records
• Providing weekly and even daily updates to our client on the phone and by email
• Dealing with customer queries
• Researching potential business buyers online
• Supporting team members
• Speaking to customers to enquire if they wish to sell their business

You will receive the following training:

• Customer Service Practitioner Level 2 Apprenticeship Standard
• This qualification requires college attendance once per month
• Additional college attendance may be required for functional skills

What skills are we looking for?

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

Qualifications

• Essential : English (GCSE - C/4 or above or equivalent)
• Desired : Maths (GCSE - C/4 or above or equivalent)

Outcome

• We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship