Applying for our apprenticeship vacancies could not be simpler.  Please review all the apprenticeship opportunities below, check you meet the entry requirements then click on the 'apply for this vacancy' button.  You will then need to complete the details in the next window and upload your CV.  Please make sure that your CV is current and your personal profile represents the skills required for the apprenticeship being applied for. 

Once we have received your application you will be invited into college for a 30 minute interview and if necessary, to complete maths and/ or English assessments.  If you pass this stage we will forward your CV to the employer who will then decide to invite you for the second interview.  

About the vacancy

Immediate start at Surefreight for the right person to join our small and friendly team. You will be responsible for providing excellent customer service to our clients, resolving enquiries and ensuring customer satisfaction.

  • Answer phone calls and emails from customers in a timely and professional manner.

  • Maintain accurate records of customer interactions.

  • Liaise with various carriers and hauliers

  • Taking bookings by telephone and email

  • Building /creating jobs (multi-freight)

  • Customs preparation - CDS / Thyme-it / TSS entries

  • Booking in final deliveries

  • Filing and post

  • Weekly min 6 hour off the job training

You will receive the following training:

  • CUSTOMER SERVICE PRACTITIONER L2 APPRENTICESHIP STANDARD
  • Mandatory Monthly College attendance

What skills are we looking for?

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Team working
  • Creative
  • Initiative
  • Non judgemental

Qualifications

  • Essential : GCSE English and Maths (GCSE - 4/C or above)

Outcome

  • Subject to a successful Apprenticeship, including performance and availability, you may be employed by the company and considered for a full-time role

The starting salary is £14,722.50 to £23,809.50 a year for 37.5 hours Monday – Friday 9.00am - 5.00pm.

The apprenticeship will run for 1 Year 4 Months, starting on Monday, May 12 2025. Applications close on Friday, May 02 2025.

About the employer

European Roadfreight operator, distribute throughout EU & UK with partners and agents. General forwarding & UK Transport. 4 Branches in UK looking to develop new markets and grow branches.

We are based at First Floor, Derwent House, Waterfold Business Park, Bury, BL9 7BR

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