Business Admin Apprentice Vacancy

About the employer

Summerseat Physiotherapy is a specialist complex injury physiotherapy clinic. Established in 2014, the team of specialist physiotherapists treat adults and children with brain and spinal injuries as well as other neurological conditions.

About the vacancy

Working with the Practice Manager, we need someone to support the team and organise the day-to-day therapy needs plus help with book-keeping and all kinds of administrative tasks. We are looking for someone that is good with people, pro-active, a quick learner and comfortable working with different online systems.

Administration

• Scan and file patient letters, assessment forms and other documents
• Keep patient files up to date following changes in circumstances
• File documentation in line with GDPR retention periods and update the Practice Management System accordingly
• Assist with maintenance of policies for Private Practice Insurance, Professional Indemnity Insurance and ICO registration
• Help the team to maintain up to date records of HCPC/ CSP registration etc.
• Keep up to date therapist profiles for sharing with our referrers
• Maintain up to date templates for use by the therapists

Audit

• Audit staff diary activity to ensure treatment notes are written correctly and on time
• Communicate with staff in a timely and professional manner any queries on their diary sheets and the necessary action required

Book-keeping

• Audit diary activity to ensure correct stock codes are used and correct recording of cancellations
• Help to generate and send monthly invoices
• Match payment receipts and update payment information on Patient Management system
• Pursue outstanding invoices in a professional and timely manner
• Import purchase invoices/expense receipts in Accounting system and match against bank transactions, categorising accordingly.

Resources

• Help to problem solve issues relating to the day-to-day delivery of a service, facilities, and/or equipment
• Schedule services for equipment as needed i.e. hoists, plinths etc
• Support staff with minor IT issues

You will receive the following training:

Business Administrator Level 3 Standard.

College attendance is required monthly for group sessions.

What skills are we looking for?

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Patience
• Physical fitness

Qualifications

• Essential : English (GCSE - C/4 or above or equivalent)
• Essential : Maths (GCSE - C/4 or above or equivalent)

Outcome

There may be an opportunity for employment and career progression upon successful completion of the apprenticeship.