As a College, we are open to hearing feedback about your experiences. Compliments received by the college will normally be passed on to the individual or individuals who are the subject of the compliment. The College will use compliments to motivate staff, share good practice and, where appropriate support the promotion of the College’s activities and values.
If you have concerns about any of your experiences with Bury College, please follow the procedure on this page in communicating your concerns so that the College can support you in achieving a satisfactory resolution to your complaint and respond appropriately. The College anticipates that the majority of concerns raised can be resolved at an early stage through informal discussion. This is referred to in this policy as ‘stage 1 – informal procedure’.
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