Applying for our apprenticeship vacancies could not be simpler.  Please review all the apprenticeship opportunities below, check you meet the entry requirements then click on the 'apply for this vacancy' button.  You will then need to complete the details in the next window and upload your CV.  Please make sure that your CV is current and your personal profile represents the skills required for the apprenticeship being applied for. 

Once we have received your application you will be invited into college for a 30 minute interview and if necessary, to complete maths and/ or English assessments.  If you pass this stage we will forward your CV to the employer who will then decide to invite you for the second interview.  

About the vacancy

We are looking to invest in an Apprentice who wants to progress and grow in a company that offers excellent long-term career progression, is willing to learn and who is customer focused. You will be working with a team of people, some of who have worked through the apprenticeship scheme and successfully become valuable full time team members.

  • Live interaction with internal and external customers
  • Understanding the core values of the organisation
  • Inputting client’s details and updating client records
  • Analyse data and make recommendations
  • Discuss the products and benefits available
  • Providing updates to our client on the phone and by email
  • Dealing with customer queries
  • Supporting team members with general admin tasks

You will receive the following training:

  • Customer Service Practitioner Level 2 Apprenticeship Standard
  • College attendance is required one day a month

What skills are we looking for?

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

Qualifications

  • Essential : English (GCSE - C/4 or above or equivalent)
  • Essential : Maths (GCSE - C/4 or above or equivalent)

Outcome

  • We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship

The starting salary is £13,650 a year for 35 hours Monday - Friday, 9.00am - 5.00pm.

The apprenticeship will run for 1 Year 4 Months, starting on Monday, January 20 2025. Applications close on Friday, January 10 2025.

About the employer

Munro-Greenhalgh has its roots as far back as 1926. We have been helping people for over 90 years. Even in this new electronic era our values remain the same as they have always have been – to try our hardest for our clients. First and foremost you need to understand that we work for you – not the Insurers. Our objectives for any client are: –Help you identify areas of ‘risk’ to you and your business. To provide advice on measures that may help you reduce those ‘risks’ and where appropriate to arrange a suitable Insurance policy (with a reputable insurer) at the best possible price. Finally, and most importantly – should an accident or loss occur to be there by your side to ensure that claims are dealt with as efficiently as possible. Sounds simple – but it’s not! No two clients are the same – there is always something unusual that has to be considered. There are also various Insurers, from household names to specialist schemes to obscure insurers based in far away countries all with their own policy wordings and small print. We as your Insurance Broker have many years experience in knowing how our industry works – which Insurers offer good or poor service. It’s not all about cost but the best value for money.

We are based at 78 BRIDGE STREET, RAMSBOTTOM, BURY, BL0 9AG

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