Customer Service Apprentice Vacancy

About the employer

AvPay is an aviation marketplace that connects aircraft buyers and sellers around the world. They have over 3,000 aircraft listed in over 80 different countries.

About the vacancy

Immediate start has been created for an enthusiastic, energetic apprentice who wants to progress and work in our small and friendly busy office in the centre of Bury. AvPay is looking for a candidate that is motivated, looking for a challenge and will play a key role within the business.

• Be responsible for contacting aircrafts sellers throughout the world, with the aim of listing their aircraft on our platform.
• Once the seller has registered to list their aircraft, be trained on how to upload the aircraft and will then support the customer with their listing until the aircraft has sold.
• Training will be provided on how to use our CRM system and the candidate will be mentored in the best practices for organising and ranking prospects, how to approach a prospect for the first time and support the customer until the aircraft has been sold.

You will receive the following training:

Customer Service Practitioner L2 Standard.

This qualification requires college attendance one day a month.

What skills are we looking for?

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Logical
• Team working
• Initiative
• Non judgemental

Qualifications

• Essential : English (GCSE or equivalent - C/4 or above)
• Desired : Maths (GCSE - C/4 or above)

Outcome

We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.