Customer Service Apprentice Vacancy

About the employer

We are a specialist commercial estate agent acting on behalf of business owners who, for varied reasons, wish to sell their business. We deliver a bespoke service for a wide variety of clients ranging from the retail sector, day nurseries and large multi-million-pound enterprises.

About the vacancy

Immediate start for an enthusiastic apprentice to join the team at Blacks Business Brokers. Are you wishing to gain experience in customer service? Are you seeking a fresh challenge? Are you wanting to work with a company that values your ideas and feedback? If so, this could be the perfect role for you!

• Launching new businesses on to the market
• Inputting client’s details and updating client records
• Providing weekly and even daily updates to our client on the phone and by email
• Dealing with customer queries
• Researching potential business buyers online
• Supporting team members
• Speaking to customers to enquire if they wish to sell their business

You will receive the following training:

• Customer Service Practitioner Level 2 Apprenticeship Standard
• This qualification requires college attendance once per month
• Additional college attendance may be required for functional skills

What skills are we looking for?

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

Qualifications

• Essential : English (GCSE - C/4 or above or equivalent)
• Desired : Maths (GCSE - C/4 or above or equivalent)

Outcome

• We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship