Applying for our apprenticeship vacancies could not be simpler.  Please review all the apprenticeship opportunities below, check you meet the entry requirements then click on the 'apply for this vacancy' button.  You will then need to complete the details in the next window and upload your CV.  Please make sure that your CV is current and your personal profile represents the skills required for the apprenticeship being applied for. 

Once we have received your application you will be invited into college for a 30 minute interview and if necessary, to complete maths and/ or English assessments.  If you pass this stage we will forward your CV to the employer who will then decide to invite you for the second interview.  

About the vacancy

As a Customer Support and Office Administrator Apprentice within our growing team, you will play a key role in the success of our business while ensuring the service users are at the heart of everything we do. Immediate start available.

  • Supporting care staff and assist in recruitment procedures
  • Managing projects to support the success of the company
  • Data analysis & reporting, recording information via our systems
  • Answering the telephone in an efficient, helpful, and pleasant manner
  • Offering support & guidance
  • Maintaining and keeping records up to date
  • Dealing with a service users and directing their calls
  • Understanding the service
  • Providing a professional service
  • General Office Duties

You will receive the following training:

Business Administrator L3 Apprenticeship Standard

What skills are we looking for?

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

Qualifications

  • Essential : English (GCSE - C/4 or above or equivalent)
  • Essential : Maths (GCSE - C/4 or above or equivalent)

Outcome

Subject to a successful apprenticeship you will be employed by the company and considered for a full-time role.

The starting salary is £16,185 a year for 37.5 hours Monday to Friday: 9.00am – 5.00pm.

The apprenticeship will run for 1 Year 6 Months, starting on Monday, March 17 2025. Applications close on Friday, March 07 2025.

About the employer

Care Connect Homecare Services provides care and support to people in their own homes thus enabling them to live as independently as possible. We have been providing Care to Elderly People in Bury, Rochdale and Lancashire since June 2002. Our Services are tailored to meet your needs to help you remain in your own home independently as long as you desire. We aim to provide care to suit individual requirements; All care packages are customised to suit each client individually.

We are based at 158 BOLTON ROAD, BURY, BL8 2NP

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