About the vacancy
Due to our continued growth, an opportunity has arisen for a full-time aftersales co-ordinator in a varied and interesting role working as part of a team in a busy office with excellent work ethic, excellent time keeping, and attendance.
- Scheduling & co-ordinating Mobile Service Engineers effectively
- Update customer with ETA’s and progress
- Liaise with engineers to provide quotations to customers for vehicle body repairs and maintenance
- Ordering relevant parts and creating purchase orders
- Invoicing
- Logging detailed information onto in-house systems and customer portals
- Assisting with the day-to-day administration within the Aftersales department (emails, filing, scanning etc)
You will receive the following training:
- Customer Service Practitoner L2
- This is a work-based qualification with monthly college attendance
What skills are we looking for?
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Qualifications
- Essential : English (GCSE - C/4 or above or equivalent)
- Essential : Maths (GCSE - C/4 or above or equivalent)
Outcome
We are looking for someone who shares our values and vision to complete the initial apprenticeship and progress with us into a more senior role with-in the company. We believe in helping people become the best they can be and succeed in their professional life.
The starting salary is £15,392 a year for 37 hours Monday to Thursday 8.00am - 5.00pm
Friday 8.00am - 4.00pm.
The apprenticeship will run for 1 Year 4 Months, starting on Monday, June 16 2025. Applications close on Friday, June 06 2025.
About the employer
PPS Commercials are one of the UKs Leading Commercials vehicle body Builders. We build around 3000 vehicles per year of all shapes and sizes with an estimated 40,000 PPS vehicles on the road today.
PPS Aftercare have currently 30 Service Engineers located across the UK to be a better Reactive and planned repair solution to our customers. The Engineers are run by a near 20person team in Bury where from initial phone call to final invoice, all aspects are managed.
We are based at PILSWORTH INDUST ESTATE, PILSWORTH ROAD, BURY, LANCS, BL9 8RR