How Bury College provides ESOL learners with an introduction to life in the UK
ESOL (English as a Second Language) learners from our Step Up to Prospects course recently celebrated their achievements over the last year.
Applying for our apprenticeship vacancies could not be simpler. Please review all the apprenticeship opportunities below, check you meet the entry requirements then click on the 'apply for this vacancy' button. You will then need to complete the details in the next window and upload your CV. Please make sure that your CV is current and your personal profile represents the skills required for the apprenticeship being applied for.
Once we have received your application you will be invited into college for a 30 minute interview and if necessary, to complete maths and/ or English assessments. If you pass this stage we will forward your CV to the employer who will then decide to invite you for the second interview.
About the vacancy
Immediate start has arisen with an exciting opportunity for an apprentice to join our small but busy online store. We’re looking for a positive, energetic apprentice to work in our busy Customer Service & IT Team for online sales. You will be fully supported in your job role with a member of staff. Duties include live Interaction with internal and external customers.
- Live Interaction with internal and external customers
- Diverse customer base with complex needs
- Discuss customers needs
- Explain about the products and services available
- Handling of complex queries/complaints
- Printing off orders daily
- Understanding the core values of the business
- Telephone enquiries/answering emails
- Analyse data and recommend improvements
- Using Linnworks
- Listing products
- General admin duties
You will receive the following training:
Customer Service Practitioner Standard L2.
This is a work-based qualification with college attendance one day a month.
What skills are we looking for?
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Qualifications
- Essential : English (GCSE or equivalent - C/4 or above)
- Essential : Maths (GCSE or equivalent - C/4 or above)
Outcome
On completion of the apprenticeship you may be considered for a role within the company.
The starting salary is £12,480.00 for 37.5 hours Monday – Thursday 9.00am – 5.30pm Friday 9.00am – 5.00pm.
The apprenticeship will run for 16 Months, starting on Monday, July 29 2024. Applications close on Friday, July 19 2024.
About the employer
We are a long-standing wholesaler, family run business selling Toiletries, Chemist Sundries, Household goods and Health & Beauty Products based just outside Manchester City Centre.
We are based at MARY STREET, STRANGEWAYS, MANCHESTER, M3 1DZ
