How to access your future career potential!
Our Access to Higher Education Diploma is proving once again to be a vital stepping stone for helping learners start their journey to a rewarding career.
Applying for our apprenticeship vacancies could not be simpler. Please review all the apprenticeship opportunities below, check you meet the entry requirements then click on the 'apply for this vacancy' button. You will then need to complete the details in the next window and upload your CV. Please make sure that your CV is current and your personal profile represents the skills required for the apprenticeship being applied for.
Once we have received your application you will be invited into college for a 30 minute interview and if necessary, to complete maths and/ or English assessments. If you pass this stage we will forward your CV to the employer who will then decide to invite you for the second interview.
About the vacancy
A september start for an enthusiastic apprentice to join the team. Are you wishing to gain experience in customer service? Are you seeking a fresh challenge? Are you wanting to work with a company that values your ideas and feedback? If so, this could be the perfect role for you!
- Understanding the core values of the organisation
- Updating in-house client database
- Dealing with complex complaints and be able to resolve issues
- Interaction with customer internal and external on the phone or face to face
- Dealing with client & professionals, queries
- Supporting team members
- Assisting with general office and admin duties
- Scanning and updating and maintaining client files
- Any other duties as and when required
You will receive the following training:
- Customer service practitioner L2 standard
This qualification requires mandatory college attendance once per month for off the job training.
What skills are we looking for?
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Non judgemental
Qualifications
- Essential : English (GCSE or equivalent - Grade C/4 or equivalent)
- Essential : Maths (GCSE or equivalent - Grade C/4 or equivalent)
Outcome
We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.
The starting salary is £12,030.72 for 36.15 hours Monday to Friday 8.45am – 5.00pm.
The apprenticeship will run for 1 Year 4 Months, starting on Monday, September 02 2024. Applications close on Friday, August 23 2024.
About the employer
A dedicated team of solicitors and executives who provide expert advice across a full range of legal services for both individuals and businesses. The company is proud of its history and its current standing within the town of Bolton. We pride ourselves on offering a friendly, top quality service to all our clients. We can provide expert advice in Wills/Probate, Residential & Commercial Conveyancing, Criminal Defence, Family Law. We we work tirelessly for a positive outcome for our clients.
We are based at CAPITOL HOUSE, 51 CHURCHGATE, BOLTON, BL1 1LY
