Bury College students and staff raise £6,800* for the Royal British Legion Poppy Appeal, and spread the importance of Remembrance Day.
Applying for our apprenticeship vacancies could not be simpler. Please review all the apprenticeship opportunities below, check you meet the entry requirements then click on the 'apply for this vacancy' button. You will then need to complete the details in the next window and upload your CV. Please make sure that your CV is current and your personal profile represents the skills required for the apprenticeship being applied for.
Once we have received your application you will be invited into college for a 30 minute interview and if necessary, to complete maths and/ or English assessments. If you pass this stage we will forward your CV to the employer who will then decide to invite you for the second interview.
About the vacancy
An opportunity has come up to join our fast-paced and ever-growing accountancy practice. You would need to be hard working, have a friendly nature, be confident and be able to learn how to deal with customers via e-mail, in person and over the phone in a professional manner.
- Live interaction with customers
- Answering the phone in a professional manner
- Discuss customers needs and take messages if needed
- Explain about the services available
- Handling of complex queries/complaints
- Understanding the core values of the business
- Telephone enquiries/Answering Emails
- Using CRM software
- Scanning data/post handling
- General Admin duties
You will receive the following training:
Customer Service Practitioner Standard L2
This is a work-based qualification with college attendance one day a month.
What skills are we looking for?
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Qualifications
- Desired : English (GCSE - C/4 or above or equivalent)
- Desired : Maths (GCSE - C/4 or above or equivalent)
Outcome
On completion of the apprenticeship you may be considered for a role within the company.
The starting salary is £12,870 a year for 37 hours Monday to Thursday 9.00am - 5.30 pm Friday 9.00am - 5.00pm.
The apprenticeship will run for 1 Year 4 Months, starting on Monday, December 16 2024. Applications close on Friday, December 06 2024.
About the employer
Founded in 2023, ATR is a forward-thinking accountancy practice committed to providing top-notch financial solutions tailored to your unique needs. Leveraging over two decades of collective industry experience, a team of dedicated professionals delivers a broad spectrum of accounting services with a level of expertise that rivals larger, more impersonal firms. What truly sets us apart is our commitment to a client-centric approach. Our friendly staff give each project a personal touch. Our clients are not just another account, to us they are valued partners in a financial journey. Our mission is to simplify the complex world of accounting. We empower businesses and individuals to achieve their financial goals with confidence and peace of mind.
We are based at Imperial House, 79-81 Hornby Street, Bury, BL9 5BN