A team leader is a first line management role, with operational/project
responsibilities or responsibility for managing a team to deliver a clearly
defined outcome. They provide direction, instructions and guidance to ensure the
achievement of set goals. Working in the private, public or third sector and in
all sizes of organisations, specific responsibilities will vary, but the
knowledge, skills and behaviours needed will be the same whatever the role.
Key responsibilities are likely to include supporting, managing and
developing team members, managing projects, operational planning and monitoring
workloads and resources, delivering operational plans, resolving problems,
building relationships internally and externally and managing a budget.
Roles/Occupations may include: Supervisor, Team Leader, Project
Officer, Shift Supervisor, Foreperson and Shift Manager.