Applying for our apprenticeship vacancies could not be simpler.  Please review all the apprenticeship opportunities below, check you meet the entry requirements then click on the 'apply for this vacancy' button.  You will then need to complete the details in the next window and upload your CV.  Please make sure that your CV is current and your personal profile represents the skills required for the apprenticeship being applied for. 

Once we have received your application you will be invited into college for a 30 minute interview and if necessary, to complete maths and/ or English assessments.  If you pass this stage we will forward your CV to the employer who will then decide to invite you for the second interview.  

About the vacancy

Come and join our small but busy office. We’re looking for a positive, energetic apprentice to work here at Aarhus Fire. You would need to be hard working, have a friendly nature, be confident, and be able to learn how to deal with customers via e-mail, in person and over the phone in a professional manner.

  • Live Interaction with internal and external customers
  • Diverse customer base with complex needs
  • Discuss customer’s needs
  • Explain about the products and services available
  • Handling of complex queries/complaints
  • Printing off orders daily
  • Understanding the core values of the business
  • Telephone enquiries/answering emails
  • General admin duties
  • Receiving deliveries
  • Assisting accounts with daily duties
  • Organising events
  • Administration of company vehicles e.g MOT, Tax, services etc
  • Fast reaction to incoming emails on helpdesk
  • Managing and handing out call outs to the engineers
  • Forwarding enquiries to the appropriate department
  • Raise defect quotes from engineer’s reports
  • Raising purchase orders
  • Day to day cleanliness of the stores and stock levels
  • Ordering parts for scheduled works
  • Picking parts for scheduled works
  • Taking deliveries and putting away
  • Setting up jobs
  • Scheduling in works for the install department 2 weeks in advanced and booking in with customers

You will receive the following training:

Customer Service Practitioner L2.

This is a work-based qualification with monthly college attendance.

What skills are we looking for?

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

Qualifications

  • Desired : English (GCSE - C/4 or above or equivalent)
  • Desired : Maths (GCSE - C/4 or above or equivalent)

Outcome

On completion of the probation period, you will be eligible for the Attendance Bonus and on completion of the apprenticeship you may be considered for a role within the company.

The starting salary is £15,704 a year for 40 hours Monday to Friday 8.00am - 5.00pm..

The apprenticeship will run for 1 Year 4 Months, starting on Monday, June 16 2025. Applications close on Friday, June 06 2025.

About the employer

Established in 2003, Aarhus Fire Protection LTD are leading suppliers in Fire and security, supplying Site surveys, risk assessments, system designs, installation, maintenance of all aspects of fire and security. We have worked and have implemented fire protection to large companies in the UK such as ITV, Peel Holdings, Bruntwood and many other significant operations. But also, as an independent company, we offer the same high-quality service to the small individual companies. We are an LPCB and SSAIB Approved Company. We aim to deliver all sizes of projects including, Fire and security, supplying Site surveys, risk assessments, system designs, installation, maintenance, Fire Door Inspection & Certification, Fire Strategy Implementation & Guidance Nationwide. 100’s of successful projects completed with various manufacturers products.

We are based at 4 MOSS LANE, WHITEFIELD, MANCHESTER, M45 6HG

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