Healthcare support workers (HCSWs) work as part of a team providing high
quality and compassionate care to individuals. You will carry out well-defined
routine clinical duties like monitoring an individual’s conditions (by checking
things like blood pressure, temperature or weight), checking on their overall
progress, comfort and wellbeing.
Depending on where you work, you may also help them to eat, drink, wash,
dress or go to the toilet. You will prepare individuals for healthcare
activities carried out by other members of the healthcare team, looking after
them before, during and/or after those activities in line with their care plan.
You will also carry out non-clinical duties and, depending on where you work,
this could include things like keeping records, making beds, tidying up your
work area, returning or cleaning the equipment used during a clinical activity.
You will be able to address straightforward problems in your day-to-day work,
reporting concerns and changes to the appropriate person in a timely
manner. HCSWs work in a range of healthcare settings and your team may
include workers from both health and social care. You will report to a
registered healthcare practitioner who will directly or indirectly supervise
your work.